TERMS OF USE

User Agreement

The Terms of Use apply to all users of Paradise Kids Australia website.
Please note: The terms “we”, “us” and “our” refer to Paradise Kids Australia, The Rainbow House and the Rev. Dr Ian Mavor Foundation.

https://paradisekids.au contains a series of web pages owned and operated by the Rev. Dr Ian Mavor Foundation. The Rev. Dr Ian Mavor Foundation offers The Paradise Kids Australia website, including all information, tools, services, programs, products and resources available from this website to you, the user, conditioned upon your acceptance of all terms, conditions and policies. If you do not agree to all the Terms of Use in this agreement, then you may not access the website or use any service, program, product or resource. By visiting and using our website, signing up for a program and/or purchasing something from us and/or gifting something to us, you agree to be bound by the following Terms of Use including any additional terms and conditions and policies referenced herein and/or available by hyperlink.

Any new features, tools, services, programs, products and resources that are added to the current website shall also be subject to the Terms of Use. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, change or replace any part of the Terms of Use by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.
Intellectual Property & Educational Disclaimer

The Paradise Kids Australia website contains material which is subject to copyright, trademark and other intellectual property rights. The services, programs and resources provided by our website, are for personal use only. No parts may be copied, distributed or sold to third parties. By allowing your child/children to access and use these services, programs and resources, you provide consent for your minor dependents to use this site. The ideas, concepts, and opinions expressed by Paradise Kids Australia and The Rainbow House’s services, programs and resources are based on psychoeducation, intended to be used for educational purposes only. It does not take the place of medical advice or therapy.

You agree that Paradise Kids Australia  and The Rainbow House is not to be held liable for any decisions you make based on any of our services, products and resources for guidance and any consequences, as a result, are your own. Under no circumstances will you hold the Rev. Dr Ian Mavor Foundation liable for any actions you take nor will you hold us or any of our employees and/or volunteers liable for any loss or costs incurred by you as a result of any guidance, advice, techniques used and/or provided by Paradise Kids Australia  and The Rainbow House through our website, services, programs and resources. Participating in our @Home Program or Library, you do so at your own risk. Participants agree not to hold Rev. Dr Ian Mavor Foundation liable for any losses, damages, expenses, costs, claims or liabilities suffered or incurred through the use of the @Home Program or resources, part of the Rainbow House Library.

Exclusion of Competitors

If you are in the business of creating similar services, products and/or resources for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of The Rainbow House. We expressly exclude and do not permit you to use or access this website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then Paradise Kids Australia / The Rainbow House will hold you fully responsible for any loss that it might sustain and further holds you accountable for all profits that you might make from such unpermitted and improper use. Paradise Kids Australia  and The Rainbow House reserves the right to exclude and not permit any person from using its website or any of the documents and information contained on it.
Website & Social Media Sharing

We encourage you to provide links to Paradise Kids Australia website. While you may use the domain: paradisekids.au or rainbowhouse.education in the text of any such link. You must not frame this website, or represent or imply that any part of this website belongs to anyone other than us. If we notify you that we object to the manner in which you provide links to this website, you must immediately cease providing such links. We use a number of social media services to complement our delivery of services and to make users and other members of the public aware of our activities.

In relation to Paradise Kids Australia social media, you acknowledge and agree that use of any information from our social media channels is solely at your own risk and without liability to us of any kind. Any information or material placed online by users, including advice and opinions, is the view and responsibility of those users and does not necessarily represent our views. Comments and messages on our social media channels may be ‘post-moderated’, this means that comments will be published automatically and may be reviewed by us after publication. While we review public comments on a regular basis, there may be times when inappropriate or offensive posts or comments that do not meet the terms of use appear before they can be removed. We do not accept any liability for such posts; and links to external websites and other third-party social media presences from our social media channels are provided as a convenience to users only and such sites and associated content are not under our control. The inclusion of any link on our social media channels does not imply our endorsement of that website, content, social media presence, service or person. We are not responsible for the content or reliability of links, or for any loss or inconvenience arising from their use.

Content & Format

Our website includes information and content developed by us. While every effort has been made to show as accurately as possible the colours of the artwork and/or photography that appear on this website, due to differences in computer monitors we cannot guarantee that your computer monitor will display the colour of the artwork and/or photography accurately.

All descriptions of services and products or service and product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any service or product at any time. Any offer for any service or product made on this website is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors will be corrected.

We are not responsible if information made available on this website is not accurate, complete or current. The material on this website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this website is at your own risk. This website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information on our website. You agree that it is your responsibility to monitor changes to our website.

Collection of Information

In order to use the Paradise Kids Australia website, we may require information from you in order to provide the best service possible. All correspondence may be collected and stored, particularly in regard to providing services, product sales, donations and accounts. All information collected by us is collected via correspondence from you or your company. This may be via the telephone, email, mail, forms or directly through our website. Paradise Kids Australia  and The Rainbow House uses personally identifiable information for essential communications, such as notifications, accounts information, purchases and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us. If you receive unwarranted communication from us, you may contact us to request that further emails to you be discontinued.

In the event that we make a change to or cancel a service, program and/or product, we may attempt to notify you by contacting the e-mail and/or address and/or phone number provided at the time the appointment/order/account was made. You agree to provide current, complete and accurate information for all appointments/purchases/accounts made. You agree to promptly update your account and other information, including your email so that we can contact you as needed.

No Unlawful or Prohibited Use

As a condition of your use of Paradise Kids Australia website, you warrant to the Rev. Dr Ian Mavor Foundation that you will not use our website for any purpose that is unlawful or prohibited by these terms, conditions and notices. You may not use our website in any manner which could damage, disable or overburden, or impair our site or interfere with any other party’s use and enjoyment of our website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Paradise Kids Australia  and The Rainbow House website.

Optional Tools & Third Party Links

Paradise Kids Australia  and The Rainbow House may at its discretion use other optional tools and third parties to provide essential services on our website or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. The Paradise Kids Australia website does not share any information with third parties for any unknown or unrelated uses.

In cases where we provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools, programs, products and resources). Such new services and features, shall also be subject to these terms and conditions.

Certain content, services, programs, products and resources available via our website may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Security & Viruses

The security of your personal information is important to us. Any information we collect from you is kept securely. Personal information is only retained for as long as is necessary for the purposes identified above or as required by law. We will take all reasonable steps to protect the personal information that we hold from misuse, interference, loss, unauthorised access, modification or disclosure including by means of firewalls, password access, secure servers, encryption of credit card transactions and confidentiality agreements.

You provide information to us via the internet at your own risk. We cannot accept responsibility for misuse or loss of, or unauthorised access to, your personal information where the security of information is not within our control. You acknowledge that we are not responsible for the privacy or security practises of any third party (including third parties that we are permitted to disclose your personal information to in accordance with this policy or any applicable laws). The collection and use of your information by such third parties may be subject to separate privacy and security policies.

We recommend that you install and use up-to-date anti-virus, anti-spyware and firewall software on your computer. We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the website for indefinite periods of time or cancel the website at any time, without notice to you. You expressly agree that your use of, or inability to use, the website is at your sole risk. The website and all products and services delivered to you through the website are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness.

Confidentiality & Privacy

We respect your privacy. Your submission of personal information through our website is governed by our Privacy Policy. Our Privacy Policy applies to any personal information collected by us from users of this website. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

Our Privacy Policy can be viewed on the PRIVACY POLICY page of the website.

Your Purchases

Certain services, programs and products are available exclusively online through our website. These services, programs and products have limited quantities. All purchases made via our website are governed by The Paradise Kids Australia Store Policy which can be viewed on the SHOP page of the website.

Your Donations

The Rev. Dr Ian Mavor Foundation is a Public Benevolent Institution. We are registered with the Australian Charities and Not-for-profits Commission. Our charity number is … 609 160 278. We solicit and accept donations to help fulfil our mission and charitable purposes. All donations received by the Rev. Dr Ian Mavor Foundation via the Paradise Kids Australia  or The Rainbow House website shall be used to fund the services and provisions of Paradise Kids Australia  and The Rainbow House. This includes any fundraising activities and/or sales. Donations over $2 are tax deductible.

Donations via the Donation Button

Paradise Kids Australia will endeavour to use your donation for the area of preference as indicated on your donation form. We do not guarantee that your donation will solely be used for that purpose. If your preference area has received enough funding, Paradise Kids Australia will allocate the funds where they are needed most.

Paradise Kids Australia expects that anyone wishing to donate consider their decision carefully and check donation amounts during transactions. Paradise Kids Australia recognises that it is possible to make an error when making an online donation. We will endeavour to refund a donation where an legitimate error has been made.

Pay What You Want Donation add on

Although not a requirement, users may choose to add on a donation when registering for one of our group programs. Use of the PAY WHAT YOU WANT option is considered to be including a donation and not a fee for Service.

In the case where a donation is added on when making a booking for the The Rainbow House Grief Explorer’s Program or the Masterful Creators Program we warrant the donation to be given freely, without strings attached. If the participant does not utilise the Service provided, a refund is not entitled. Paradise Kids Australia  and The Rainbow House will email a separate receipt for the donation add-on.

Donation Security

When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
Use of Cookies

We use cookies to help improve your experience of paradisekids.au. If you don’t wish to accept cookies from us, you should instruct your browser to refuse cookies from paradisekids.au  or rainbowhouse.education with the understanding that we may be unable to provide you with some of your desired content and services. By using Paradise Kids Australia website, you accept our use of cookies.

In some cases we may also collect your personal information through the use of cookies. When you access our website, we may send a ‘cookie’ [which is a small summary text file containing a unique ID number] to your computer. This enables us or our third party host or service provider to recognise your computer and greet you each time without bothering you with a request to register. It may also enable us to keep track of products, services or information that you view so that, if you consent, we can send you news about those products, services or information. 

We may also use cookies to measure traffic patterns, to determine which areas of our website or social media platforms have been visited and to measure transaction patterns in aggregate. We use this to research our users’ habits so that we can improve our products, services and information. We may gather your IP addresses [that is, the electronic addresses of computers connected to the internet] to analyse trends, administer the website, track users movement, and gather broad demographic information. We use this to research our user’s habits so that we can improve our online presence, information and services.

Third Party Cookies

Our third-party services may also use cookies as part of their service, though they are not covered by our Terms of Use. We review the privacy policies of all our third-party providers before enlisting their services to ensure their practices align with ours. We will never knowingly include third-party services that compromise or violate the privacy of our users.
Our Liability

To the maximum extent permitted by law, we exclude completely all liability to any person for loss or damage of any kind (however caused, including by negligence) arising from or relating in any way to your access and use of this website. Where any law implies a warranty into these terms of use which may not lawfully be excluded, then to the maximum extent permitted by law, our liability for breach of the warranty will at our option be limited to the supply of any service again, or the payment of the cost of having the service supplied again. The User agrees that you indemnify us in relation to any cost, loss, liability, or damage that we may incur or suffer because the information you provide on this website incorrect, or you otherwise misuse this website.

Entire Party

The failure of us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. These Terms of Use and any policies or operating rules posted by us on this site or in respect to the website constitutes the entire agreement and understanding between you and us and govern your use of the website, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use). Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.

Governing Law

These Terms of Use and any separate agreements whereby we provide you Paradise Kids Australia shall be governed by and construed in accordance with the laws of Australia.

Contact Information

Questions about the Terms of Use should be sent to us at hello@rainbowhouse.education